Addendum: our customer records, email and marketing choices

Last updated 27 September 2026

This addendum adds to the notice above. Where they differ, this addendum is the more specific description of what we do.

Who we are

Get Findable Ltd (“GetFindable”), United Kingdom. Contact us about your details at support@getfindable.co.

Our customer records (HubSpot)

We keep the contact details of people who enquire about GetFindable, ask us to email them an AI search check report, or become customers in HubSpot, provided by HubSpot, Inc. HubSpot acts as our processor. Our HubSpot account is hosted in the European Union; HubSpot and its sub-processors in the United States may access it to run the service. Those transfers rely on HubSpot's certification under the EU-US Data Privacy Framework and its UK Extension, with the standard contractual clauses and UK Addendum in HubSpot's data processing agreement as a fallback.

Emails we send

Our emails are delivered by Resend, Inc., a processor based in the United States. Those transfers rely on the standard contractual clauses, and the UK Addendum to them, in Resend's data processing agreement.

“Email me this report” on our AI search check

If you ask us to email your report, we use your email address to send that report once and to add you to our customer records, so we can follow up about your request. Our legal basis is our legitimate interest in answering a request you made. We also record the choice you made about marketing: the exact wording you were shown, when you made it, and the IP address, country and browser it came from, so we can show what you agreed to.

We only send you tips and offers if you ticked the box asking for them. Our legal basis for those emails is your consent. You can withdraw it at any time, as easily as you gave it: use the “stop marketing emails” link in our emails, or email support@getfindable.co. Withdrawing doesn't affect anything we sent before.

Replies we send on behalf of businesses that use GetFindable

If you enquire with a business that uses GetFindable, we may send you one short email on that business's behalf to confirm your enquiry arrived. That business decides how your details are used; we handle them for it. To see, correct or delete them, reply to that email and it will reach the business.

Your rights and complaints

You can ask to see, correct or delete your details, or object to how we use them, by emailing support@getfindable.co. If you're unhappy with how we handle your details, you can complain to the Information Commissioner's Office (ico.org.uk) or the data protection regulator where you live.